Your privacy matters to pt98. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our platform. We are committed to transparency and data security.
Core principles guiding how pt98 protects your personal data.
All data transmitted between your device and pt98 servers is encrypted using TLS 1.3 protocol. Your personal details, payment information, and gaming activity are secured end-to-end.
pt98 will never sell, rent, or share your personal information with third-party marketers. Your data is used solely to operate and improve your experience on our platform.
You have the right to access, correct, or request deletion of your personal data at any time. Contact our support team to exercise your data rights under this policy.
Personal data is stored on secure servers protected by firewalls, intrusion detection systems, and regular security audits. Access is restricted to authorized personnel only.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
This Privacy Policy is written in clear, plain English. If you have questions about how your data is handled, our support team is available 24/7 to provide answers.
Welcome to the pt98 Privacy Policy. This document describes how pt98 ("we", "us", "our") collects, uses, stores, and protects personal information from users ("you", "your") who access and use our online betting platform located at https://pt98.cam.
pt98 is committed to protecting your privacy and handling your personal data in a transparent, secure, and lawful manner. This Privacy Policy applies to all personal information processed by pt98 in connection with your use of our website, mobile applications (if applicable), customer support channels, and related services.
By creating an account on pt98 or using any of our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any aspect of this policy, you must discontinue use of the platform immediately.
Key Definition: "Personal information" or "personal data" refers to any information that can be used to identify you as an individual, including but not limited to your name, email address, date of birth, phone number, payment details, account credentials, and transaction history.
This Privacy Policy should be read in conjunction with our Terms & Conditions. In the event of any conflict between this Privacy Policy and the Terms & Conditions, the Terms & Conditions shall prevail to the extent of the inconsistency.
pt98 collects several categories of personal information to provide, operate, and improve our services. The types of information we collect include:
2.1 Information You Provide Directly
When you register for a pt98 account, you voluntarily provide the following information:
2.2 Information Collected Automatically
When you access or use pt98, certain information is collected automatically through cookies, server logs, and similar technologies:
2.3 Information from Third-Party Sources
In limited circumstances, pt98 may receive information about you from third-party providers, including:
pt98 processes your personal information for the following legitimate business purposes:
3.1 Account Management & Service Delivery
3.2 Legal Compliance & Fraud Prevention
3.3 Platform Improvement & Personalization
3.4 Customer Support & Communication
pt98 does not sell, rent, or trade your personal information to third-party marketers or advertisers. However, we may share your data with trusted partners and service providers under the following circumstances:
4.1 Essential Service Providers
4.2 Legal Obligations & Safety
pt98 may disclose your personal information when required by law or when we believe in good faith that such disclosure is necessary to:
4.3 Business Transfers
In the event that pt98 undergoes a merger, acquisition, corporate restructuring, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction. You will be notified via email and a prominent site notice before your data is transferred and becomes subject to a different privacy policy.
Your Control: If you wish to object to data sharing with any of the categories above, you may close your pt98 account by contacting our support team. Please note that restricting data sharing may limit or prevent your ability to use certain platform features.
pt98 uses cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site performance, and deliver personalized content. A "cookie" is a small text file stored on your device that helps the website remember your preferences and recognize you when you return.
5.1 Types of Cookies We Use
5.2 Managing Cookie Preferences
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect your ability to access certain features of pt98, such as maintaining your login session or saving your game preferences.
To manage cookies, adjust the settings in your browser's privacy or security section. For detailed instructions, consult your browser's help documentation.
pt98 employs industry-leading security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security framework includes:
6.1 Encryption & Secure Transmission
6.2 Access Controls & Authentication
6.3 Infrastructure Security
6.4 Your Role in Security
While pt98 takes every reasonable precaution to secure your data, account security is a shared responsibility. To protect your account:
Data Breach Notification: In the unlikely event of a data security breach that compromises your personal information, pt98 will notify you within 72 hours via the email address associated with your account and provide guidance on protective measures you can take.
pt98 respects your rights to control your personal information. Subject to applicable law and certain limited exceptions, you have the following privacy rights:
7.1 Right to Access
You have the right to request a copy of the personal information pt98 holds about you. Your request should specify the categories of data you wish to access (e.g., account details, transaction history, KYC documents). We will provide the requested information in a structured, commonly used, and machine-readable format within 30 days of your request.
7.2 Right to Rectification
If any of the personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request correction. You may update most account information directly from your account dashboard, or contact our support team for assistance with more complex corrections.
7.3 Right to Erasure ("Right to Be Forgotten")
You may request deletion of your personal data under certain circumstances, including when the data is no longer necessary for the purposes for which it was collected, or when you withdraw consent for processing. Please note that pt98 may be legally required to retain certain records (such as transaction history and KYC documentation) for a minimum period to comply with financial regulations and anti-money laundering laws.
7.4 Right to Restrict Processing
You may request that pt98 temporarily restrict the processing of your personal data while we investigate a dispute regarding the accuracy of your data or the lawfulness of our processing activities.
7.5 Right to Data Portability
Where technically feasible, you have the right to receive your personal data in a portable format and to transmit that data to another service provider without hindrance from pt98.
7.6 Right to Object
You have the right to object to certain types of data processing, including processing for direct marketing purposes. If you no longer wish to receive promotional emails or SMS messages from pt98, you may opt out by clicking the "unsubscribe" link in any marketing communication or by adjusting your communication preferences in your account settings.
7.7 Right to Withdraw Consent
Where we rely on your consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing conducted prior to withdrawal.
How to Exercise Your Rights
To exercise any of the rights described above, please contact our Data Privacy Team at [email protected] with the subject line "Privacy Rights Request". Include your full name, registered email address, and a detailed description of your request. We will respond within 30 calendar days. To protect your privacy, we may ask you to verify your identity before processing your request.
pt98 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory obligations, resolve disputes, and enforce our agreements.
8.1 Active Account Data
Personal data associated with active pt98 accounts is retained for the duration of your account's active status plus any applicable regulatory retention period. If you voluntarily close your account, we will retain certain information for a minimum of 7 years to comply with Indonesian financial record-keeping requirements and international anti-money laundering standards.
8.2 Inactive & Dormant Accounts
Accounts that remain inactive (no login activity) for 12 consecutive months are classified as dormant. pt98 may apply administrative fees to dormant accounts and may ultimately close accounts that remain dormant for 24 months or longer, subject to prior email notification. Upon closure, personal data will be archived and retained in accordance with our legal obligations before being permanently deleted.
8.3 Transaction & Betting Records
All financial transactions, betting history, and game outcomes are retained for a minimum of 7 years from the date of the transaction to comply with tax reporting obligations, audit requirements, and dispute resolution procedures.
8.4 Marketing & Communication Data
If you opt out of marketing communications, we will retain a record of your opt-out preference indefinitely to ensure we do not contact you again for promotional purposes. Communication logs from customer support interactions are retained for 3 years to assist with quality assurance and training.
pt98 operates an international online platform, and your personal information may be transferred to, stored on, and processed by servers located outside of Indonesia. This may include jurisdictions where pt98 holds its gaming license, where our cloud hosting providers operate data centers, or where our third-party service providers are based.
When we transfer personal data internationally, we implement appropriate safeguards to ensure that your information receives an adequate level of protection, including:
Indonesian Players: By using pt98 and providing your personal information, you acknowledge and consent to the transfer of your data to jurisdictions outside Indonesia for the purposes described in this Privacy Policy. We take all reasonable steps to ensure that your data is treated securely and in accordance with this policy.
pt98 is an adult entertainment platform strictly intended for individuals aged 21 years or older. We do not knowingly collect, use, or retain personal information from anyone under the age of 21.
During the registration and KYC process, all users are required to confirm their date of birth and provide government-issued photo identification to verify their age. If we discover that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that information from our systems and permanently close the associated account.
Parents and guardians who believe that a minor has accessed pt98 and provided personal information should contact our support team immediately at [email protected]. We will investigate the matter promptly and take appropriate action.
Parental Responsibility: We encourage parents and guardians to monitor their children's internet usage and to implement parental control tools to prevent minors from accessing gambling websites. For guidance on responsible gaming and parental controls, visit our Responsible Gaming page.
pt98 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will notify you through one or more of the following methods:
The "Last Updated" date at the top of this page indicates when the most recent version of this Privacy Policy came into force. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Your continued use of the pt98 platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised policy, you must cease using the platform and may request account closure as described in our Terms & Conditions.
If you have any questions, concerns, or complaints about this Privacy Policy, our data handling practices, or if you wish to exercise any of your privacy rights described in Section 7, please contact the pt98 Data Privacy Team:
Email: [email protected]
Subject Line: Privacy Inquiry / Data Rights Request
Response Time: We aim to respond to all privacy-related inquiries within 72 hours (WIB, UTC+7)
Languages: English and Indonesian
When contacting us regarding a privacy matter, please include your full name, registered email address, and a detailed description of your inquiry or request. To protect your privacy and security, we may ask you to verify your identity before processing certain requests.
For general account support, payment inquiries, or game-related questions, please visit our FAQ page or contact our 24/7 customer support team through the live chat feature available on the pt98 platform.
Have questions about how we protect your data? Our support team is available 24/7 to address your privacy concerns and help you exercise your data rights.